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  • NDDSWA Session: The manager as coach: Tips, suggestions and “how-to’s”

NDDSWA Session: The manager as coach: Tips, suggestions and “how-to’s”

  • Monday, October 31, 2022
  • 12:00 PM - 2:00 PM (EDT)
  • virtual

Post-pandemic? The great resignation? Employees in the driver seat?

It is an interesting and challenging time to be a manager/supervisor, with new (and seemingly never-ending) challenges and issues requiring attention and finesse. How can you effectively manage and lead a team in this new environment? What tips/tricks can be gleaned from the world of leadership coaching that may prove helpful?

More specifically, how does a coaching approach – versus a traditional managerial approach – allow you to address the needs and expectations of the modern-day employee? How do you make the transition from the “tell and sell” mode to more of an “ask and listen” approach? How do find the right balance between directive and non-directive requests of your employees/team? Do the individual styles/preferences of your employees matter from a supervision standpoint? And how might some fine-tuning increase the likelihood that you have more satisfied employees who are willing to stay on board with you/your organization?

Join us for a thought-provoking conversation to explore all of the above!

Join the event here:


Password: NDDSWA

The session will be led by Maureen Hammett, Vice Dean & Chief of Staff for the University at Buffalo School of Social Work. In this leadership/operations role, Maureen serves as a right-hand person to the Dean in helping to run and manage the school, dealing with overall operations, staff supervision, budget review and oversight, quality improvement, communications, special projects, and a host of other tasks/initiatives.

Maureen has 20 years of experience in higher education in a variety of roles (having started out as an undergraduate admissions advisor!), as well as eight years’ experience working for a for-profit firm that served as a leading provider of strategic fundraising and enrollment services and software. She became certified in the Hogan Assessment in 2021 and received a Leadership Coaching Certification – through the University at Buffalo’s Center for Leadership and Organizational Effectiveness – in 2022. Additional recent training/development programs include Governing for Nonprofit Excellence, an executive education course offered through the Harvard Business School, as well as designation as a Certified Lean Professional in November 2018.

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